THE EFFECT OF UTILIZATION OF INFORMATION TECHNOLOGY ON ORGANIZATIONAL PERFORMANCE IN KADUNA STATE, NIGERIA

Abstract

The study objectives are to examine the effect of utilization of Information Technology on Organizational performance in Kaduna Geographic information Service Kaduna State, Nigeria. A total of 191 questionnaires were retrieved from the respondents of the study and distributed using the simple random sampling technique. The questionnaires were screened, and only 163 returned questionnaires were qualified for further analysis. The Descriptive, and inferential statistic was used to analyzed the data, using Statistic Package for Social Science (SPSS) version 25. Findings reveal that Information technology operation has a positive, and significant effect on organizational performance, just as information technology usage has a positive, and significant effect on organizational performance. Therefore, findings showed that the variable of information technology challenges did not significantly contribute to that joint significant effect. However, the variables of information technology operation and information technology usage significantly contributed to the model involving information technology and organizational performance with adjusted R² of 0.797 which signifies that information technology accounted for 79.7% change or variation in the organizational performance, thus the information technology usage has a joint significant effect on organizational performance. Finally, the study recommends that workshop should be organized in order to train employees on how to operate and work with GIS. Besides, the employees are to be properly trained on specialized skill sets to understand and interpret information collected in a GIS, so as to increase their performance.